Returns & Exchanges
At COZY WORLDWIDE, we want you to feel as good as you look. If you are not completely satisfied with your purchase, we offer easy returns on all unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Affix Shipping Label
Download and print your prepaid shipping label from the portal and attach it to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location; you will receive a confirmation email once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing